~ frequently asked questions ~

If you have additional questions feel free to email me!  hello@katehursthouse.com

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HOW DO I BUY AN ORIGINAL?

The Abstract Collection was released in October 2020. There is a whole range of original artworks in many different sizes.

Look under the shop tab on my website for other available originals and collections.

My mailing list always gets first notification of any new artworks and collection releases.

Alternatively if you would like to commission a custom artwork you can find out more about that process here.

WHERE CAN I BUY YOUR BOOK?

You can buy my book direct from me via my shop.

It is also available in select bookstores and gift shops around New Zealand.

CAN I COMMISSION AN ARTWORK OR DESIGN?

Yes absolutely! I take on select commissions throughout the year.

You can find out more about the commission process here.

DO YOU STILL DO BRANDING, CUSTOM HAND LETTERING AND COMMERCIAL ILLUSTRATIONS?

Yes, I take on select client projects throughout the year. I love working with brands to create beautiful bespoke artwork and illustrations that elevate their brand.

You can read more about the commission process here.

DO YOU PAINT MURALS?

Yes absolutely! If you have a wall, let’s make it look beautiful!

COLLABORATIONS

If you are keen to collaborate please get in touch. Beautiful things happen when creative minds come together!

RETURNS & REFUNDS

Please find more information on returns and refunds in our policy HERE.

DO YOU RUN WORKSHOPS & COURSES?

Yes! I love teaching people the art of calligraphy and hand lettering. Details of upcoming workshops can be found HERE. New workshop dates are always released to my mailing list first, so make you are signed up to get first notification.

If you are interested in having a calligraphy workshop at your venue please do get in touch.

WHERE CAN I FIND CALLIGRAPHY MATERIALS IN NEW ZEALAND?

I have put together an overview of where to find calligraphy supplies in New Zealand.

Read this BLOG POST for more information.

HOW SHOULD I FRAME MY ARTWORK OR PRINT?

I always recommend you take your precious purchase into a professional framer. In Auckland I have worked with the wonderful folk at Endemic World, Factory Frames and Henderson Picture Framers.

SHIPPING

We ship via NZ Post and all shipping rates are set by them.

For large artworks the price can vary significantly depending on the size, weight and where you are located. We charge a base rate for shipping large artworks and will either refund or invoice the balance once we calculate shipping costs. Please email if you have any queries.

Please note due to COVID-19 we have no control over the shipping time for international orders and many countries are experiencing delays.

Please note that we have no control over foreign Customs Services or Local Authorities, who may undertake surcharges, or charge Duty, Tax, Quarantine or other fees, at their discretion, and in accordance with local regulations.

CURRENT SHIPPING COSTS

CAN I PICK UP FROM YOUR STUDIO?

Yes if you are in Auckland! I am based in Te Atatu Peninsula in Auckland. If you would like to pickup please select the pick up option at checkout and email hello@katehursthouse.com with your order number so we can liaise a pick up time.